Call handling support services for online stores

It doesn't matter if you require an after office hours call handling service or a 24/7 team to answer your client calls. We will meet all your requirements. Our agents will give your customers a professional response, sincerely answer all their questions and help them with their buying decisions.

Some Features

• Business hours, after hours or 24/7 support
• Up to 30 concurrent calls in a single number
• Call tracking with CRM
• Voice mail, callback & recording option
• Call waiting and call forwarding option
• Call logs including time, duration and caller id
• Call routing to second and third line

Call handling agents

• 100% university educated
• Fluent English trained in customer psychology
• Professional, courteous and excellent telephone manners
• Pre and post sales support
• Industry specific technical support agents
• Live chat and email support agents
• 24/7 options where needed
• Complaint ticket support system